Customs Information 

    Customs Hours 

       Sat-Thu (08:00 - 17:00) 

       Fri Closed 

Clearance Procedures 

    Approximate Clearance Time(Hrs) 

       Documents 3 

       Low Value 3 

       High Value 24 

Additional Information 

    1 Shipments with weight over 50 kg will be treated as high value, and will need a formal bill of entry 

       for clearance. 

    2 Shipments with the value below 270 US are considered as low value. 

    3 Original invoice should accompany shipments heading for Free zones, other wise it won’t get cleared. 

    4 HV shpts are clreared after 24 hours from the time of confirming the duties and getting the required 

       documents. 

    5 As per the new customs regulations in UAE, any miss-declaration in the shipment Customs value or 

       county of origin, the shipment will be penalized the amount of 500 AED (137 $). This amount will 

       be automatically debited to the origin of the shipment. 

    6 Extra clearance fees on express shipments pickups out of Jebel Ali (40.00 USD). 

Commodity Information 

       National Tax Rate 10 

       Low Value Limit 270 USD 

       High Value Limit -1 USD 

    Non Dutiables 

       Airline tickets, validated 

       Business cards 

       Catalogs 

       Checks, blanks 

       Checks, cancelled 

       Checks, payroll 

       Checks, travelers 

       Computer printouts 

       Documents 

       Film, photos, slides 

       Manuals 

       Manuscripts 

       Passports 

    Dutiables 

       Books 

       Brochures 

       Credit cards 

       Credit card blanks 

       Diskettes(with data or blank) 

       Foodstuffs, non-perishable 

       Magazines 

       Newspaper 

       Parts, aircraft 

       Parts, computer 

       Parts, electronic 

       Parts, machine 

       Software/CD ROM 

       Tobacco 

       Video tapes 

    Unacceptables 

       Alcohol 

       Drugs, prescription 

       Shipments to“Israel”via UAE 

       Chemicals 

       Transit Liquid shipments Via UAE 

    Additional Information 

       1. Original invoices must accompany all package shipments. Photo copies or fax copies are unacceptable.

       2. Seeds of all types are unacceptable. 

       3. All wireless communication equipment is not allowed into the U.A.E unless the consignee has the 

          required special permission to import such equipment. Mobile telephones do not fall under the 

          category of wireless communication equipment. 

       4. Legalization is not required for values up to US$ 25,000.