一、CUSTOMS INFORMATION 

    1. Clearance / Operations Hours of Singapore Customs 

       24 hours / 7 days a week and strictly via Formal Entry Clearance only 

    2. High Value 

       Shipments with C.I.F value above SGD $400 will be subjected to 7% GST(Goods and Services Tax). 

    3. General Guideline for Duty/Tax Information by Local Customs 

       1). All dutiable goods imported into or manufactured in Singapore are subjected to Customs duty and/or 

          Excise duty in accordance with the Schedule to the Singapore Customs Duties Order. The broad categories 

          of dutiable goods in Singapore are intoxicating liquors(including wine, beer, ale, stout, poeter) tobacco

          products (including cigarettes and cigars), motor vehicles and petroleum products. 

       2). For dutiable goods, the taxable value for GST as mentioned in point (2) is calculated based on the 

          CIF (Cost, Insurance and Freight) value plus all duties and other charges. 

       3). In the case of dutiable goods such as liquors, tobacco, motor vehicles and petroleum products, the 

          GST together with the duties would be temporarily suspended when such goods on importation are removed 

          to a licensed warehouse registered with the Customs for storage. on importation are removed to a licensed

          warehouse registered with the Customs for storage. 

       4). Non-compliances with Customs requirement will results in an offence under the Singapore Customs Act. 

          As a general guideline, when there is no fraud or attempt to deceive or defraud duties/GST, certain 

          offences could be compounded with the payment of a fine. 

       5). Computation of duty and list of dutiable goods are available from local customs website. 

二、RESTRICTIONS 

    1. Prohibited Items Entering into Singapore 

          The following items are NOT allowed to be brought into Singapore: 

             Liquors and cigarettes marked with the words 'SINGAPORE DUTY NOT PAID' on the labels, cartons or packets. 

             cigarettes with the prefix 'E' printed on the packets 

             Chewing Gum 

             Chewing tobacco and imitation tobacco products

             Cigarettes lighters of pistol or revolver shape 

             Controlled drugs and psychotropic substances 

             Endangered species of wildlife and their by-products 

             Firecrackers 

             Obscene articles, publications, video tapes / disc and software 

             Reproduction of copyright publications, video tapes, VCD, CD, DVD, laser discs, records or cassettes 

             Seditious and treasonable materials 

    2. Controlled or Restricted Item 

          Animals, birds and their by-products 

          Endangered species of wildlife and their by-products 

          Meat and meat products 

          Fish and seafood products 

          Fruits and vegetables 

          Arms and explosive Bullet-Proof clothing, toy guns, pistols, revolvers 

          Weapons, kris, spears, swords 

          Films, video, video games, publications and audio records 

          Pharmaceuticals 

          Medicines Poisons 

          Telecommunication and Radio Communucations equipment, toy walkie-talkie 

    3. Special Approval for Certain Commodities 

       Import of all Live Animals, example cat, dog, fish, bird is subject to import control by the Agri-Food 

       and Veterinary Authority of Singapore (AVA). Import as such would need AVA License and to be apply 

       through the local AVA office. 

       Address: Agri-Food and Veterinary Authority of Singapore 5 Maxwell Road, #02/03-00 Tower Block MND 

             Complex, Singapore 069110 

       Tel: 65-62221211

       Import of all medicine/medical/pharmaceutical/cosmetics products will requires approval of Health 

       Sciences Authority (H S A). 

       Address: Health Sciences Authority (Pharmaceuticals) Health Sciences Authority (Medicines Poisons) Centre 

       for Pharmaceutical Administration 11 Outram Road 2 Jalan Bukit Merah, Singapore 169547 Singapore 169078 

       Tel: 65-63255609 Tel: 1800-2130800

       All audio items -- video tapes, VCD, DVD, Laser Discs, records, cassettes will have to undergo checking 

       and approval by Board of Films and Censorship Singapore (BFC) or Controlled Undesirable Products (CUP)

       respectively. 

       Address: Media Development Authority 45 Maxwell Road, #07-11/12, URA Centre East Wing Singapore 069118 

       Tel: 65-63722800

       Import of Arms, weapons or items of the same nature example swords, spears would have to be apply through

       Singapore Police Force. 

       Address: Singapore Police Force Licensing Division 391 New Bridge Road, #02-701, Police Cantonment 

       Complex Singapore 088762 

       Tel: 65-68350000

       Import of Telecommunication and Radio communication equipment would have to be apply through The Infocomm

       Development Authority of Singapore 

       Address: The Infocomm Development Authority of Singapore 8 Temasek Boulevard #14-00, Suntec Tower Three

       Singapore 038988 

       Tel: 65-62110888

    4. Dangerous Goods (DG) 

       Articles or substances which are capable of posing risk to health, safety, property and environment. 

       All DG must comply to IATA Regulations under the following category: 

          Classified 

          Documented 

          Certified 

          Described 

          Packaged 

          Marked 

          Labeled 

       DG is classified into 9 Classes:

          Class 1: Explosives 

          Class 2: Gases 

          Class 3: Flammable Liquids 

          Class 4: Flammable Solids 

          Class 5: Oxiding Substances & Organic Peroxide 

          Class 6: Toxic & Infectious Substances 

          Class 7: Radioactive Materials 

          Class 8: Causticity 

          Class 9: Miscellaneous Dangerous Goods 

       Some examples of Dangerous Goods includes: 

          Hair Sprays 

          Perfumes 

          Dry Ice 

          Petroleum products 

          Dry cells / batteries 

          (For more information and list of DG, this is available from IATA Book) 

       DG must be completed with the standard labeling and documentations before any movements, examples as below: 

          Hazard Labels 

          Handling Labels 

          Shipper Declaration 

          Consignment Note 

          Invoice 

          MSDS (Material Safety Data Sheet) 

    5. Size, Weight, Value Restriction 

       None 

三、DELIVERY / COVERAGE AREAS 

    1. Delivery coverage/Service Areas 

       A) Morning (AM) Delivery 

          Hand delivery to all parts of Singapore 

       B) Afternoon (PM) Delivery B)

          Hand delivery to all parts of Singapore with the exception of the following areas: 

             Jurong Islan Once in a day in the morning only for pick-up and delivery Jurong Island : 

             Sentosa Island Once in a day in the morning only for pick-up and delivery Sentosa Island : 

    2. No service to the following areas in Singapore: 

          Pulau Tekong 

          Pulau Ubin 

          Kusu Island 

          Bukum Island 

          St John Island

    All proof of delivery will be input and available on the same day of delivery. 

    All hardcopy of proof of delivery will be available 24-48 hours after delivery.